Outlook Connectors - Placeholder on some inbound emails

Anonymous

On some inbound emails I am receiving a banner above the email text that says Connectors - placeholder. We have no idea what it is or why it's suddenly there starting this week. Some emails have it and some don't. Doesn't matter if they are internal company emails or external emails.

We've checked add-ins, social setting, etc and now been able to get this to go away. It does now show up on the web or mobile, and doesn't show up in Sent messages either.

Any way to get rid of this? It's super annoying and takes up unneeded space.

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67 answers

Anonymous

2020-07-22T01:17:12+00:00

I have the same issue.
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Anonymous

2020-07-22T02:01:22+00:00

Also having this problem - dare I suggest it is a bug?!?
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Anonymous

2020-07-22T02:28:08+00:00

Howdy,

This is currently an issue being investigated
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Anonymous

2020-07-22T05:50:20+00:00

My side too.

MS support is helping us but it is rather confusing to figure out what is happening.

Seems like the only emails with this issue (cannot view email in OWA with the "connectors-placeholder" error) are those from other Office365 uers. Emails from customers or clients (whom I assume are not using Office365) do not have this issue.
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Anonymous

2020-07-22T10:19:04+00:00

Hello to everybody,

This started happening to me this morning as well in webmail.

I can read email once, then if i want to open again it i have problems.

So i am clicking on "reply" o refreshing page for reading my email.

Old emails no problem. Only new ones (this week I assume).

ps.no changes in my settings.
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