Outlook Connectors - Placeholder on some inbound emails

Anonymous
2020-04-29T16:07:35+00:00

On some inbound emails I am receiving a banner above the email text that says Connectors - placeholder.  We have no idea what it is or why it's suddenly there starting this week.  Some emails have it and some don't.  Doesn't matter if they are internal company emails or external emails.

We've checked add-ins, social setting, etc and now been able to get this to go away.  It does now show up on the web or mobile, and doesn't show up in Sent messages either.

Any way to get rid of this?  It's super annoying and takes up unneeded space.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2020-07-23T12:36:11+00:00

    Following

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  2. Anonymous
    2020-07-23T09:37:37+00:00

    I'm experiencing the same problem with only one user of my organization. A simple email sent to other organization's users display the "connector placeholder item" and seems hanging and not displaying the body of message (but double click on Outlook OWA 365 opens the email).

    Unchecking "display sender image" does not solve the issue.

    Wainting for other suggestions, thank you.

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  3. Anonymous
    2020-07-22T23:44:42+00:00

    I am experiencing the same problem, and it's not a bulk email - just between two people with  no attachments.

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  4. Anonymous
    2020-07-22T22:57:53+00:00

    I have same problem - a pain in the ......

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  5. Anonymous
    2020-07-22T22:41:47+00:00

    I'm getting the same thing. Using Firefox latest version - 78.0.2 (64 bit).

    Seems to mainly happen to people within my team, external emails, or emails from within my organisation, but from other teams, work alright. Not sure if it's a volume of emails received thing, or a relationship thing...

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