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On some inbound emails I am receiving a banner above the email text that says Connectors - placeholder. We have no idea what it is or why it's suddenly there starting this week. Some emails have it and some don't. Doesn't matter if they are internal company emails or external emails.
We've checked add-ins, social setting, etc and now been able to get this to go away. It does now show up on the web or mobile, and doesn't show up in Sent messages either.
Any way to get rid of this? It's super annoying and takes up unneeded space.
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Same issue using web in edge (chome-edge). Everything is up to date, email from one internal user, no attachments.
We are also experiencing this issue last July 21. As a workaround, open the message in a new window either by double-clicking the message or selecting "Open in new window" from the More actions (. . .) of the reading pane of the message that is showing the "connector - placeholder".
This has been a good workaround for our folks experiencing this issue.
I have had the same issue starting this week, 7/20/20 Email doesn't load, banner displays.
Same issue in Chrome 84.0.4147.89
I have the same problem with connectors - placeholders.
I did everything as given in various posts, no luck.
I am a 365 webmail user.