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On some inbound emails I am receiving a banner above the email text that says Connectors - placeholder. We have no idea what it is or why it's suddenly there starting this week. Some emails have it and some don't. Doesn't matter if they are internal company emails or external emails.
We've checked add-ins, social setting, etc and now been able to get this to go away. It does now show up on the web or mobile, and doesn't show up in Sent messages either.
Any way to get rid of this? It's super annoying and takes up unneeded space.
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I am having the exact same problem and is just started yesterday, July 20, 2020. I have not changed any settings that I know of at all.
Same issue here on MSFT 365. Started yesterday and I can't seem to read the actual substance of these emails. Very frustrating and keeping me from getting work done / responding to emails. I suppose it's helpful to see it's not just me since perhaps MSFT will do something to correct it.
i have the same problem. so far.. only one user experiencing this issue..
i have a user who also happened to experienced the same. it started yesterday.. and until now, got no way of removing this banner. this happens whenever she receives an email from a certain user inside the company. waiting for answers....
Same here.
Would Mr. George Xu MSFT care to follow up on this?
Thank you!