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On some inbound emails I am receiving a banner above the email text that says Connectors - placeholder. We have no idea what it is or why it's suddenly there starting this week. Some emails have it and some don't. Doesn't matter if they are internal company emails or external emails.
We've checked add-ins, social setting, etc and now been able to get this to go away. It does now show up on the web or mobile, and doesn't show up in Sent messages either.
Any way to get rid of this? It's super annoying and takes up unneeded space.
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This started happening to me today as well in webmail, only on certain emails by people within my organization, not all of them. I can usually read the emails by opening a popout of the email, rather than trying to read it in the pane.
A couple of people in our organization are having the same issue. They are able to open the email once but then they got back and get the connectors-placeholder message and can no longer see the message. Seems to only be happening with emails internal to our org and not across the board.
We're having the same issue in our org. Affected users can't read emails where this issue appears. if they wait for 5 or 10 minutes, the body of the email finally loads.
Can confirm we're also having the issue. It started yesterday for us as well. It stops loading of the entire message in Outlook live, so most times I cannot read the email. I thought at first it might be caused by an ad-blocker, but I tried with a fresh browser and still experience the issue.
I'm getting the issue on emails from people within my company, so I'm not thinking it is a bulk mail issue.