Outlook | MacOS | Legacy Outlook for Mac | For home
Using older versions of Outlook for Mac for personal email and calendar
I am using the exactly same version..Its all working fine for me.
Outlook Crashes Shortly After Starting
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Anonymous
I've been running the Office aps for quite a while, and this just started happening. Shortly after I ope Outlook, I get a message saying "There was a problem with Microsoft Office and your recent work might be lost." I have tried restrating the computer and also re-installing Office. I'm running OS 10.13.6 (the latest version that my old computer will support).
The first part of the error report is:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
ExceptionEnumString: 1
Exception Code: KERN_INVALID_ADDRESS (0x0000000000000000)
Date/Time: 2021-05-24 23:53:33 +0000
Application Name: Microsoft Outlook
Application Bundle ID: com.microsoft.Outlook
Application Signature: OPIM
Application Bitness: x64
Application Version: 16.43.0.20110804
Crashed Module Name: OutlookCore
Crashed Module Version: 16.43.0.201108
Crashed Module Offset: 0x000000000014710a
Blame Module Name: OutlookCore
Blame Module Version: 16.43.0.201108
UnsymbolicatedChecksum: 8BC5BFFD2940F64C6085EBDA9FE093A3
Blame Module Offset: 0x000000000014710a
StackHash: 4f401b8c62430da7-dm_1_bk
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Build Type: Release
Crashed thread Stack Pointer: 0x_00007000017516c0
Crashed thread: 2
Outlook | MacOS | Legacy Outlook for Mac | For home
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84 answers
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Anonymous
2021-07-14T15:52:51+00:00 -
Anonymous
2021-07-14T15:38:40+00:00 I removed and reinstalled outlook to solve the problem.
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Anonymous
2021-06-29T18:25:15+00:00 It seems to have worked for me too, thank you!
Peter
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Jim G 134K Reputation points MVP2021-06-29T15:23:01+00:00 For users of version 16.43 a user named Byte99 tried this solution. It might work for you!
Byte99
Replied on June 28, 2021
In reply to Jim Gordon MVP's post on June 17, 2021
I may have found a fix, at this link (great tip from my IT guy--I didn't know these tools existed; my own internet searches didn't find them).: https://docs.microsoft.com/en-us/outlook/troubleshoot/outlook-for-mac/useful-tools
The link has four tools: Outlook Search Repair, OutlookResetPreferences, SetDefaultMailApp, and ResetRecentAddresses.
I downloaded and ran OutlookResetPreferences.
This seems to have fixed the problem -- I was able to connect to my work's email server without Outlook crashing! And, in addition, it didn't delete anything that I could detect (especially my ~35 lines of junk mail filter rules, which would be a pain to reconstruct).
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Anonymous
2021-06-09T18:42:07+00:00 I've gotten it working on version 15.X but am definitely missing later features like Teams integration.