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Microsoft Outlook for Mac version 16.35
I have folders created under "On My Computer" and it's been working fine until last week, when I don't see "On My Computer" in the Sidebar anymore.
When I go to Preferences => General, the Hide On My Computer folders is checked and grayed out. How do I un-grayed it out?
When I search for an email that is stored in one of the folders in On My Computer, I can see it and even manually move it to Inbox on the exchange server. So I know the emails in On My Computer are there and not lost/corrupted. I just can't go to the On My Computer folder. Is this a permission problem?
Using older versions of Outlook for Mac for personal email and calendar
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Had the same issue. The only thing that seem to work for me, was turning OFF the "New outlook" feature.
You should be able to unhide "On My Computer":
just did the upgarde and had same isue
you can use the TOGGLE to go back to older outlook its a switch at the top right of the OUTLOOK screen.
I am also having this same issue where I cannot uncheck "Hide on My Computer Folders" and running the Outlook reset does not remedy the situation.
Same problem here. Is there any solution yet?
The only solution is to wait for the product final release (out of Beta) and see if it is corrected. MS says they are aware and working on the issue. I have fallen back to the supported and in production version.
Hi- were you able to find a solution to this? I notice when I am on my mac I do not have contact lists, however, when using office.com I can access them still.