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Microsoft Outlook for Mac version 16.35
I have folders created under "On My Computer" and it's been working fine until last week, when I don't see "On My Computer" in the Sidebar anymore.
When I go to Preferences => General, the Hide On My Computer folders is checked and grayed out. How do I un-grayed it out?
When I search for an email that is stored in one of the folders in On My Computer, I can see it and even manually move it to Inbox on the exchange server. So I know the emails in On My Computer are there and not lost/corrupted. I just can't go to the On My Computer folder. Is this a permission problem?
Using older versions of Outlook for Mac for personal email and calendar
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Had the same issue. The only thing that seem to work for me, was turning OFF the "New outlook" feature.
You should be able to unhide "On My Computer":
just did the upgarde and had same isue
you can use the TOGGLE to go back to older outlook its a switch at the top right of the OUTLOOK screen.
Totally agree. They have also removed the button to allow you to send meeting invite updates only to the newly added people - so if you want to add one person to the meeting you have to send an update to everyone. It's ridiculous.
I've seen no resolution or reply yet from Microsoft, which is frustrating. Reverting to the old Outlook interface restores the On My Computer folders, but as soon as you switch to the new interface, they're hidden and the option to unhide in preferences is grayed out as shown in the screenshot from Parker Crawford.
Microsoft - are you out there??? What's the plan here to enable the preference option so in those cases where On My Computer folders remain relevant, even with only an Exchange account active, we as users can opt to unhide?
In my case, I have gigabytes of older mail that was offloaded from a prior Exchange server into local mailboxes On My Computer. I need regular access to those mailboxes and have no way to access them if I use the new Outlook interface.
Thank you!
Has this been resolved yet? If I'm reading this correctly, this is an error on MS? Some sort of oversight? Not having access to email lists or groups is downright frustrating