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Microsoft Outlook for Mac version 16.35
I have folders created under "On My Computer" and it's been working fine until last week, when I don't see "On My Computer" in the Sidebar anymore.
When I go to Preferences => General, the Hide On My Computer folders is checked and grayed out. How do I un-grayed it out?
When I search for an email that is stored in one of the folders in On My Computer, I can see it and even manually move it to Inbox on the exchange server. So I know the emails in On My Computer are there and not lost/corrupted. I just can't go to the On My Computer folder. Is this a permission problem?
Using older versions of Outlook for Mac for personal email and calendar
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Had the same issue. The only thing that seem to work for me, was turning OFF the "New outlook" feature.
You should be able to unhide "On My Computer":
just did the upgarde and had same isue
you can use the TOGGLE to go back to older outlook its a switch at the top right of the OUTLOOK screen.
Appreciate the tip but doesn't work on the new Outlook (tried it with "... false" too just for kicks).
It seems like this is hardwired into new Outlook to not be supported. If I remember right, there's even a message about it the first time you switch to new Outlook warning you that it will happen. But no information as to how you can emulate the same functionality in new Outlook (e.g. custom mailing lists).
I was able to toggle off New Outlook and see 'On My Computer' default folders again, but they are all empty. And all the folders I had made have disappeared.
I agree with Harmony. This is not an issue in the old Outlook interface, but in the "New Outlook" interface I am still not able to toggle on "On My Computer" folders. That's crazy given that the option is clearly anticipated in preferences, but grayed out and unable to be set.