Cannot add Teams meeting to a single occurrence of a series

Anonymous
2020-08-06T17:20:04+00:00

Hello,

We have a new issue - when a Delegate tries to convert a single occurrence in a series to a Teams meeting she gets a message telling her she must convert the entire series to a Teams meeting.  (""This is one appointment in a series. To make it an online meeting, open the meeting series and try again.")

She does not want to change the entire series to a Teams meeting.

She states that she was able to do this until about a week ago.  When opening a recurring meeting, she would get prompted and choose the single occurrence then proceed to add the Teams meeting to this single event only.  

We are also in the process of moving users from Islands to Teams-only mode and I'm not sure if she was recently moved to TeamsOnly.

Same behavior as described in this locked & unanswered thread - except ours is a Win10 environment:  

https://answers.microsoft.com/en-us/msoffice/forum/all/outlook-for-mac-change-single-occurrence-to-teams/296ae8c1-e293-40c1-baa0-7d5ac99590d6

Any thoughts are appreciated.

Thank you,

Brett

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2020-09-15T03:51:33+00:00

Just received an update from Microsoft:

Due to the popular demand Teams engineering team decided to re-enable this feature. According to Teams engineering team that they have reverted this feature on Sep 14th.  

Restart Outlook/Teams apps and check if there's any difference

Was this answer helpful?

4 people found this answer helpful.
0 comments

79 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2020-09-21T12:28:28+00:00

    Problem solved also on our side.

    Thanks for the fix and the help of the whole community!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-10-02T21:09:17+00:00

    Hello Mano,

    I see this was fixed on the September 14. But, I now have a user that is getting this problem after the latest Office update. Has this feature been removed again?

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-10-02T21:37:54+00:00

    I just tested with a fresh Outlook invite and the issue hasn't recurred for me. I can add a Teams Meeting to a single occurrence without issue.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-10-07T19:57:28+00:00

    Did this functionality/feature get (re)enabled for GCC customers?  We're still seeing the issue.

    Thanks

    Was this answer helpful?

    0 comments