Cannot add Teams meeting to a single occurrence of a series

Anonymous
2020-08-06T17:20:04+00:00

Hello,

We have a new issue - when a Delegate tries to convert a single occurrence in a series to a Teams meeting she gets a message telling her she must convert the entire series to a Teams meeting.  (""This is one appointment in a series. To make it an online meeting, open the meeting series and try again.")

She does not want to change the entire series to a Teams meeting.

She states that she was able to do this until about a week ago.  When opening a recurring meeting, she would get prompted and choose the single occurrence then proceed to add the Teams meeting to this single event only.  

We are also in the process of moving users from Islands to Teams-only mode and I'm not sure if she was recently moved to TeamsOnly.

Same behavior as described in this locked & unanswered thread - except ours is a Win10 environment:  

https://answers.microsoft.com/en-us/msoffice/forum/all/outlook-for-mac-change-single-occurrence-to-teams/296ae8c1-e293-40c1-baa0-7d5ac99590d6

Any thoughts are appreciated.

Thank you,

Brett

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2020-09-15T03:51:33+00:00

Just received an update from Microsoft:

Due to the popular demand Teams engineering team decided to re-enable this feature. According to Teams engineering team that they have reverted this feature on Sep 14th.  

Restart Outlook/Teams apps and check if there's any difference

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  1. Anonymous
    2020-08-31T11:01:35+00:00

    Following... I have been having the same issue as described here for the past couple of weeks.  I am a delegate for multiple calendars and it doesn't allow me to change one occurrence.  Would like to hear a solution.

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  2. Anonymous
    2020-08-31T03:50:44+00:00

    Dear team

    We have as same this problem when edit "Just One" from series for add Teams meeting

    Information about application

    Microsoft Outlook for Office 365 MSO (16.0.11929.20900) 32-Bit

    Microsoft Outlook version 1908 (Build 11929.20904 Click-to-Run)

    Semi-Annuual Enterprise Channel

    TeamsMeeting Addin verison 1.0.20130.1 x86

    please investigate this case thank you.

    https://learn-attachment.microsoft.com/api/attachments/cb40788a-2856-4e3f-ba6c-eae602c5b777?platform=QnA*

    We have workaround this case by create new meeting just one as same meeting on MS-Teams will edit then copy link paste to Main meeting and send an update that.

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  3. Anonymous
    2020-08-28T12:14:19+00:00

    Same problem here.

    Some of our 1700 Users have the same issue. Me too.

    Microsoft Teams Version 1.3.00.21759 (64-Bit)

    MS Outlook O365 MSO 16.0.12527.20612 32bit

    OWA workaround is not working.

    pls fix it!

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  4. Anonymous
    2020-08-27T16:19:13+00:00

    I tested the workaround on OWA and it does not work!

    And I also have recently had problems adding a Teams Meeting info on a new meeting as a Delegate on my VP's calendar.

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