Cannot add Teams meeting to a single occurrence of a series

Anonymous
2020-08-06T17:20:04+00:00

Hello,

We have a new issue - when a Delegate tries to convert a single occurrence in a series to a Teams meeting she gets a message telling her she must convert the entire series to a Teams meeting.  (""This is one appointment in a series. To make it an online meeting, open the meeting series and try again.")

She does not want to change the entire series to a Teams meeting.

She states that she was able to do this until about a week ago.  When opening a recurring meeting, she would get prompted and choose the single occurrence then proceed to add the Teams meeting to this single event only.  

We are also in the process of moving users from Islands to Teams-only mode and I'm not sure if she was recently moved to TeamsOnly.

Same behavior as described in this locked & unanswered thread - except ours is a Win10 environment:  

https://answers.microsoft.com/en-us/msoffice/forum/all/outlook-for-mac-change-single-occurrence-to-teams/296ae8c1-e293-40c1-baa0-7d5ac99590d6

Any thoughts are appreciated.

Thank you,

Brett

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2020-09-15T03:51:33+00:00

Just received an update from Microsoft:

Due to the popular demand Teams engineering team decided to re-enable this feature. According to Teams engineering team that they have reverted this feature on Sep 14th.  

Restart Outlook/Teams apps and check if there's any difference

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  1. Anonymous
    2020-11-18T22:25:09+00:00

    Was this fix rolled out to the GCC O365 as well? 

    We continue to have this issue.

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  2. Anonymous
    2020-11-13T02:22:58+00:00

    @manojviduranga Thank you for your post. What is "the Outlook Connector?" Are you referring to the Teams Meeting Add-in for Microsoft Office, or is this something else? Is it something that can be checked/updated on a user's machine?

    @Abraham the fish 

    "Teams add-in for Outlook" that's it 

    Outlook Options --> Add-ins --> Microsoft Teams Meeting Add-In for Microsoft Office --> You'll see the version number in the middle of the line there

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  3. Anonymous
    2020-11-12T15:53:07+00:00

    @manojviduranga Thank you for your post. What is "the Outlook Connector?" Are you referring to the Teams Meeting Add-in for Microsoft Office, or is this something else? Is it something that can be checked/updated on a user's machine?

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  4. Anonymous
    2020-11-10T03:16:38+00:00

    We had multiple users complaining about the Meeting Joining experience format was changed etc. It now seems ok again. Probably the new version of the "Teams add-in for Outlook" fixed it.

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