The item cannot be saved because it was changed by another user or in another window

Anonymous

I'm getting the error message below when save a draft email. I have IMAP account set up on Outlook 365.

"The item cannot be saved because it was changed by another user or in another window. Do you want to make a copy in the default folder for the item?"

Thanks,

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Anonymous

Hi Pittman,

Thank you for posting. This is known issue. Our Outlook team is actively investigating this problem. In the meantime, you may please use the workaround mentioned in the article Unable to save changes to a draft email in Draft folder for IMAP accounts

Regarding this we would truly appreciate your kind understanding.

Best regards,

Shyamal

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49 additional answers

Anonymous

2021-03-02T21:35:54+00:00

Hi Derek

Not as far as I know.

Still happens for me.

Cheers

John
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Anonymous

2021-03-01T17:23:54+00:00

Hi,

Has this problem been resolved?

If so how?

Thanks.
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Anonymous

2021-02-08T19:29:33+00:00

Thank you.
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Anonymous

2021-02-08T15:27:06+00:00

Hello!

Any progress on fixing this issue? It's been known for at least 8 years:

https://answers.microsoft.com/en-us/msoffice/forum/msoffice\_outlook-mso\_other-mso\_2010/this-item-cannot-be-saved-because-it-was-changed/71ec297f-31f8-4cbc-be1e-cf686f611dc6

How "actively" are they investigating it, exactly?
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3 people found this answer helpful.

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