The item cannot be saved because it was changed by another user or in another window

Anonymous

I'm getting the error message below when save a draft email. I have IMAP account set up on Outlook 365.

"The item cannot be saved because it was changed by another user or in another window. Do you want to make a copy in the default folder for the item?"

Thanks,

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Anonymous

Hi Pittman,

Thank you for posting. This is known issue. Our Outlook team is actively investigating this problem. In the meantime, you may please use the workaround mentioned in the article Unable to save changes to a draft email in Draft folder for IMAP accounts

Regarding this we would truly appreciate your kind understanding.

Best regards,

Shyamal

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49 additional answers

Anonymous

2021-06-12T06:48:17+00:00

Hi - I am experiencing this exact issue - is there a solution yet?
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Anonymous

2021-06-01T07:32:22+00:00

It gets worse. Tried to set a flag on a message. Same result.

Getting very sick of this
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Anonymous

2021-05-31T23:52:39+00:00

I have started receiving this same message, and I have a Hosted Exchange account - not an IMAP!
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Anonymous

2021-03-26T13:26:17+00:00

I'd like to believe you are "actively" working on it, but it's been around since 2014:

Item cannot be saved because it was modified by another user or window | Outlook Forums by Slipstick.com
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