The item cannot be saved because it was changed by another user or in another window

Anonymous
2020-03-13T16:11:30+00:00

I'm getting the error message below when save a draft email. I have IMAP account set up on Outlook 365.

"The item cannot be saved because it was changed by another user or in another window.  Do you want to make a copy in the default folder for the item?"

Thanks,

Outlook | Windows | Classic Outlook for Windows | For home

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Anonymous
2020-03-13T17:38:53+00:00

Hi Pittman,

Thank you for posting. This is known issue. Our Outlook team is actively investigating this problem. In the meantime, you may please use the workaround mentioned in the article Unable to save changes to a draft email in Draft folder for IMAP accounts

Regarding this we would truly appreciate your kind understanding.

Best regards,

Shyamal

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  1. Anonymous
    2021-06-16T15:13:38+00:00

    This doesn't work!!!!!!!!!!!!!!!

    A year later, you still have not solved the problem?

    A draft is NOT saved to my drafts folder.

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  2. Anonymous
    2021-02-07T03:01:45+00:00

    Unfortunately, Microsoft has fallen a long way from it's quality coding days. I don't know where they get the people that code their apps now, but it's like amateur hour over there. They're simply milking the success of the original apps, and not performing any actual development, just adding bugs.

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  3. Anonymous
    2020-08-07T00:27:27+00:00

    Sugdeek's suggestion doesn't work, at least not on my computer. I have two windows 10 desktops, both running MS365. I have this problem on one and not on the other. The settings mentioned in Outlook Options are the same on both computers.

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  4. Anonymous
    2020-07-03T01:59:20+00:00

    Hello Shyamal Debnath – MSFT,

    We are getting this same error too, but this occurs when a Delegate for Outlook Calendar is creating or modifying Delegator Calendar Items.

    So the Item cannot be saved in drafts first. Any other suggested working for this issue for calendar items? 

    TX

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