outlook Message "cannot send this item"

Anonymous
2021-02-09T08:13:59+00:00

Hi to 

As of yesterday my outlook is popping the above message every time I try to reply or forward a mail as HTML. i even try to save the message and send it after but even that does not work.

Can you please help

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2021-03-31T19:30:01+00:00

    Richard,

    Thanks for installing the Beta channel to test.  Since you can still repro with the fixed build please submit a ticket for the team to investigate it further?  In Outlook click Help, Contact Support and submit the ticket there.  The Contact Support option submits a ticket to the Outlook Team and is enabled in Insider builds.  Please let me know if you are able to submit the ticket so I can watch for it.

    From my understanding of the fix it should enable Outlook to send even with the prior emails that exhibited the behavior.  Since you still repro it would be good to have the Outlook Team review the email you are seeing the issue with.

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  2. Anonymous
    2021-04-06T12:10:46+00:00

    Has anyone else confirmed that this issue is resolved in the latest version?  We are sitting here with URL Re-Write disabled pending an upgraded Outlook version.

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  3. Anonymous
    2021-04-07T18:50:29+00:00

    Any word on an official fix for this issue ?

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  4. Anonymous
    2021-04-07T19:57:09+00:00

    Nick,

    I posted a Known Issue for this here, Outlook error “Cannot send this item” when replying to an email (microsoft.com).  The fix is in version 13913.10000 which is currently in the Beta Channel.  It is expected at Current Channel production week of April 26th.

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  5. Anonymous
    2021-04-07T23:24:09+00:00

    Great Job!! Keep it up!! 👍👍👍

    Now we can share the link with clients.

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