outlook Message "cannot send this item"

Hi all,

We have escalated this issue to the Outlook Team and a new bug has been logged for investigation. The issue is triggered by the Safe Links feature and is exacerbated by the URL Defense service. A possible workaround would be to remove the Safe Links in the email before replying.

I will post back when we get an update on the fix status. Just wanted to make sure you knew it was being worked on.

Hi Gabriel - amongst many others we are also seeing this issue. I've disabled safe links for now - is there a patch incoming as this is obviously quite a pain point for our users!

thanks for any update,

Best,

Jim

Jim,

The Outlook Team is investigating a fix. I'll post back when I know what build the fix will go into.

The latest update is that a fix was implemented in build 13913.10000.  This build will get to the Beta channel (prior Insider Fast) likely next week in case anyone wants to test it.  At the current pace it should get to production in late April.  I can give a better ETA the closer we get.

Hi to 

As of yesterday my outlook is popping the above message every time I try to reply or forward a mail as HTML. i even try to save the message and send it after but even that does not work.

Can you please help  

Meanwhile use below Work Around  :
Switch to Rich text 
Switch to semi Annual channel ( This is more stable since it get updated once in six month unlike current channel updated every month with new features  )
Remove the link in signature

send through outlook web app