outlook Message "cannot send this item"

Anonymous
2021-02-09T08:13:59+00:00

Hi to 

As of yesterday my outlook is popping the above message every time I try to reply or forward a mail as HTML. i even try to save the message and send it after but even that does not work.

Can you please help

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2021-03-03T16:16:21+00:00

    Hi, I'm still having the issue but I did not check if an update is available.

    I'll check later

    There's an update on March 1st I haven't tried yet either as our company is also affected by this issue. If you happen to try it, let us know the results!

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  2. Anonymous
    2021-03-05T07:13:15+00:00

    Hi,

    I'm in version 2102 build 13801.20274 from 1st march and still facing the same issue.

    https://docs.microsoft.com/en-us/officeupdates/update-history-microsoft365-apps-by-date

    Steve

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  3. Anonymous
    2021-03-10T02:19:54+00:00

    Having the same issue reported last week with one and we've updated the Monthly Enterprise Channel to Office Version 16.0.13530.20528 and I now have another one. They are using the work around of changing the message to rich text. The main mailbox that's doing the reply is already cached on both of the clients affected. Can use webmail to get around it but it's not a solution. Something's been broken on the client as this wasn't a problem till the last 2 client drops for us.

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  4. Anonymous
    2021-03-10T14:23:06+00:00

    I personally like the web app better !! That is what I use and I have not had any issues .

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  5. Anonymous
    2021-03-10T18:23:49+00:00

    All of my users are experiencing the same issue whenever attaching any images.

    Switching to rich text is as others mentioned -a work around and we would like to not use the OWA.

    Microsoft should provide some sort of fix for this widespread of an issue.

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