outlook Message "cannot send this item"

Anonymous
2021-02-09T08:13:59+00:00

Hi to 

As of yesterday my outlook is popping the above message every time I try to reply or forward a mail as HTML. i even try to save the message and send it after but even that does not work.

Can you please help

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2021-03-02T13:40:08+00:00

    This has just started affecting a couple of our users. Also just recently switched to monthly enterprise build and on 13530.20528. Only seems to happen when forwarding emails.

    Works fine in OWA. We are also using cached mode.

    Switching to Rich Text instead of HTML fixed the problem and allowed the message to send.

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  2. Anonymous
    2021-02-24T15:32:23+00:00

    Since a few days we also have several users who are facing this issue.

    office version 2012 (build 13530.20528) installed on WVD servers

    Outlook is configured in cache mode.

    Outlook in safe mode = error

    Forward/reply in OWA= OK

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  3. Anonymous
    2021-02-23T15:48:18+00:00

    yes rich text only work some times. I also notice that it happen more often with fwd emails.

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  4. Anonymous
    2021-02-23T15:43:42+00:00

    We have users experiencing the same thing.

    The company is on Monthly Enterprise Channel and started occurring after the Feb 9th Patch Tuesday.

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  5. Anonymous
    2021-02-23T10:31:08+00:00

    Hi Solon,

    I'm facing the same issue. Did you get a real solution since your last message ?

    Sometimes switching from HTML to RichText helps to send.

    Thanks,

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    3 people found this answer helpful.
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