Outlook displays banner that says: Check your connection Open a browser to sign into ______.com and receive new emails

Anonymous
2020-08-06T16:24:56+00:00

When I click the button it opens a generic msn webpage. My company uses DSSO so everything is already signed in. Can't seem to find anyone else who has had this error. I have tried repairing office, recreating mail profile etc.

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

43 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2021-09-13T14:01:53+00:00

    This feature is available in Outlook for Windows for Current Channel (Preview) users on Version 2004 (Build 12730.20150) or later. Following the registry entry will disable it.

    reg add "HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Options\General" /v "EnableImprovedCaptivePortalExperience" /t REG_DWORD /d 0 /f

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments
  2. Anonymous
    2021-10-08T13:30:20+00:00

    WORKED. Thanks

    Was this answer helpful?

    0 comments
  3. Anonymous
    2021-10-09T06:35:02+00:00

    WORKED. Thanks

    Welcome. Glad it help. :)

    Was this answer helpful?

    0 comments
  4. Anonymous
    2021-11-17T20:56:36+00:00

    Has this been resolved? It started happening to me this week.

    Local LAN at home. Wired Ethernet.

    Every 5 minutes or so.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2021-11-18T18:16:12+00:00

    Yes Sir! Please find my below reply.

    This feature is available in Outlook for Windows for Current Channel (Preview) users on Version 2004 (Build 12730.20150) or later. Following the registry entry will disable it.

    reg add "HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Options\General" /v "EnableImprovedCaptivePortalExperience" /t REG_DWORD /d 0 /f

    Was this answer helpful?

    0 comments