Outlook displays banner that says: Check your connection Open a browser to sign into ______.com and receive new emails

Anonymous
2020-08-06T16:24:56+00:00

When I click the button it opens a generic msn webpage. My company uses DSSO so everything is already signed in. Can't seem to find anyone else who has had this error. I have tried repairing office, recreating mail profile etc.

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

43 answers

Sort by: Oldest
  1. Anonymous
    2021-04-09T15:17:43+00:00

    It would be helpful if Microsoft could explain why this thing pops up, which it did for me, for the first time, today.   If they could explain why, then maybe we wouldn't need to keep guessing at solutions.

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2021-04-12T03:19:41+00:00

    Solid solution.  Worked just fine.

    Thanks.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2021-05-12T12:29:34+00:00

    yes - disconnect from the internet then reconnect - the issue disappeared for me doing that.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2021-05-16T10:24:23+00:00

    Exactly the same - mysterious 2 on the end of network name. Hardwired ethernet but Wifi available

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2021-05-16T10:28:05+00:00

    Disabling WiFi cleared it temporarily ( back on and so far so good)

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments