Outlook displays banner that says: Check your connection Open a browser to sign into ______.com and receive new emails

Anonymous
2020-08-06T16:24:56+00:00

When I click the button it opens a generic msn webpage. My company uses DSSO so everything is already signed in. Can't seem to find anyone else who has had this error. I have tried repairing office, recreating mail profile etc.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2021-05-12T12:29:34+00:00

    yes - disconnect from the internet then reconnect - the issue disappeared for me doing that.

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  2. Anonymous
    2021-04-12T03:19:41+00:00

    Solid solution.  Worked just fine.

    Thanks.

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    5 people found this answer helpful.
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  3. Anonymous
    2021-04-09T15:17:43+00:00

    It would be helpful if Microsoft could explain why this thing pops up, which it did for me, for the first time, today.   If they could explain why, then maybe we wouldn't need to keep guessing at solutions.

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    20+ people found this answer helpful.
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  4. Anonymous
    2021-03-27T21:35:45+00:00

    Try restarting Windows first (NOT shutdown - RESTART) - yes there is a difference.

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    4 people found this answer helpful.
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  5. Anonymous
    2021-03-19T12:27:00+00:00

    I stopped and started my network connection (Wired)

    Then added the following registry script.  So far so good...

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\MicrosoftEdge]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\MicrosoftEdge\Main]

    "AllowPreLaunch"=dword:00000000

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\MicrosoftEdge\TabPreloader]

    "AllowTabPreloading"=dword:00000000

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