Outlook displays banner that says: Check your connection Open a browser to sign into ______.com and receive new emails

Anonymous
2020-08-06T16:24:56+00:00

When I click the button it opens a generic msn webpage. My company uses DSSO so everything is already signed in. Can't seem to find anyone else who has had this error. I have tried repairing office, recreating mail profile etc.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2022-01-17T15:19:10+00:00

    My solution was pretty simple. User had Wired and Wireless on at the same time that was confusing things.

    Basically, Outlook thought it was a cell or 'weak' signal from what I could tell, and thus didn't want to pull down email over what it thought was a metered connection.

    Disconnected WIFI and all was well in the world.

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  2. Anonymous
    2021-12-07T01:43:22+00:00

    Please try this in case it re-appears and without turning off and on wifi adapters.

    This feature is available in Outlook for Windows for Current Channel (Preview) users on Version 2004 (Build 12730.20150) or later. Following the registry entry will disable it.

    Run cmd normal with user rights.

    reg add "HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Options\General" /v "EnableImprovedCaptivePortalExperience" /t REG_DWORD /d 0 /f

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  3. Anonymous
    2021-05-16T10:24:23+00:00

    Exactly the same - mysterious 2 on the end of network name. Hardwired ethernet but Wifi available

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  4. Anonymous
    2021-03-19T12:27:00+00:00

    I stopped and started my network connection (Wired)

    Then added the following registry script.  So far so good...

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\MicrosoftEdge]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\MicrosoftEdge\Main]

    "AllowPreLaunch"=dword:00000000

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\MicrosoftEdge\TabPreloader]

    "AllowTabPreloading"=dword:00000000

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  5. Anonymous
    2021-02-11T15:26:12+00:00

    I am also having this issue. Has anyone been able to resolve it?

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