Add new contact button missing from Outlook

Anonymous
2022-01-08T14:28:28+00:00

I access my work Outlook online and am no longer able to add new contacts. I do not see the option for "Add New Contact" anywhere. Is anyone else experiencing this issue? Have you found a solution?

Outlook | Web | Outlook.com | Contacts

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-01-09T21:40:23+00:00

    I believe that you are referring to a different issue than the one reported by the original poster. The root post refers to the "New Contact" button missing from Outlook online (OWA). The missing New Contact button would have no effect on existing contacts. That would be a different issue. Troubling, but different.

    The reason that I make this clarification is to keep this post on track because I too am experiencing the missing New Contact button issue with Outlook.com via any web browser, but all existing contacts are still in place.

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  2. Anonymous
    2022-01-09T18:36:53+00:00

    I opened a ticket with Microsoft. I will keep everyone updated.

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  3. Anonymous
    2022-01-09T17:51:10+00:00

    I came up with a work around: edit a contact you no longer need or use. That's the only way you can add a new contact until Microsoft fixes it. Cheers!

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  4. Anonymous
    2022-01-09T15:14:43+00:00

    Same issue here. I also reported it yesterday after wasting hours of my time trying to figure out the issue. They want me to open a ticket but I can't at the moment as I am not the admin on the business account.

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  5. Anonymous
    2022-01-09T12:25:19+00:00

    Same issue with the new contact button disappearing, hoping it gets fixed soon.

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