Indexing problems Outlook - Windows 11

Anonymous
2021-12-06T08:01:16+00:00

I have updated to windows 11 and my outlook is continually trying to index and is paused alot.

I have installed all updates.

It gets to over 200,000 items indexed then pauses and starts again.

Can you please help with this problem

Thank yo

Dean

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2022-04-13T12:15:26+00:00

    I faced the same issue right from the day I updated to Windows 11.

    But surprisingly, after the last updated few days ago, my problem seems to have resolved. Now there is no more indexing from beginning. Every time I open Outlook for office 355, and perform any search, my search is showing results in fraction of a second. My post file is almost 5GB, but working OK so far.

    Keeping fingers crossed.

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  2. Anonymous
    2022-04-13T11:41:43+00:00

    We have been waiting for this fix for a very long time since its original posting. We were told the fix would be in a new update for the beginning of March. It is incredible to me that this issue gets passed around like a hot potato and MS does not address it. This is a fundamental and important need for all users especially ones that depend on Outlook to perform search as part of their day to day roles.

    When will this be fixed. It has gone on far too long.

    David

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  3. Anonymous
    2022-04-13T05:03:42+00:00

    Hi Dean,

     

    Thank you for your reply.

     

    We can try some general troubleshooting steps first an see how it goes.

    1- Repair an Office application - Office Support (microsoft.com)

    2- Create an Outlook profile (microsoft.com)

    • After that if the issue persist you can analyze your outlook mailbox for indexing.

    Open your control panel in the windows search> in the control panel page search for indexing options> troubleshoot search and indexing.

    Image

     

    • Another step is to rebuild your Outlook search index

    In outlook go to File> Options> Search> Indexing Options> Advanced Indexing settings> Rebuild> Ok

     

    The indexing issue can also be directly related to windows.

    So for that, we can try some steps when it is paused:

    Go to Control Panel > Administrative Tools > Services> Windows Search and Restart the service.

     

    Run the troubleshooter

    • Select Settings from the Start Menu.
    • Search Troubleshoot in the search box.
    • Scroll down to find Additional troubleshooters.
    • Under the Find and fix other problems section, select Search and Indexing and then click the Run the troubleshooter button

     

    • Restart the windows search
    • Click the search icon, type Task Manager in the search box.
    • When the Task Manager window pops up, click the Details tab.
    • Under the name column, scroll down to locate SearchUI.exe. Right-click SearchUI.exe and then click End task
    • Confirm to end process. And the next time you will search, the indexing will start automatically.

    if the issue persist, there maybe a need to reinstall windows 11.

    Please let me know how it goes for further assistance.

     

    Kind regards,

    Mac

    Hey Mac Nsiloulou MSFT

    Microsoft AgentModerator

    These all process is done by me or my it colleagues but the problem persist the same please help with this because we having a issue with this from a long time so please help us bacause we have 1200 users so if we give more time to apply these step to a single customer than how can we give support to others.. please look into this matter asap and do the needful.

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  4. Anonymous
    2022-04-05T11:11:40+00:00

    How long do clean install helps?

    I have 2 laptops. 1 with clean windows 11 other upgraded 10 both laptops same problem, indexing freezes and needed to be restarted manually. Sometimes it needs just to index couple hundreds files, sometimes whole new index

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  5. Anonymous
    2022-04-04T06:01:15+00:00

    Sadly, I decided to do a clean install of Windows, and now works as intended.

    Takes time to reinstall, but less time than waiting Windows Search to rebuild the index.

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