Indexing problems Outlook - Windows 11

Anonymous
2021-12-06T08:01:16+00:00

I have updated to windows 11 and my outlook is continually trying to index and is paused alot.

I have installed all updates.

It gets to over 200,000 items indexed then pauses and starts again.

Can you please help with this problem

Thank yo

Dean

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2022-03-23T21:38:10+00:00

    @Amanda, All,

    The Windows Team just updated us that the Windows 11 search fix update KB5011563 will become available tomorrow 3/24/22 around 2 PM PST. It will be available from Windows Update.

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  2. Anonymous
    2022-02-08T09:01:59+00:00

    What a kind of account are u using? Pop3, imap, exchange? The reason i ask about is, that someone had descripted, that imap/Outlook accounts, who uses ost datafile, instead pst files, get this issue.

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  3. Anonymous
    2022-02-07T21:26:13+00:00

    I have had the same issue with the update in Windows 11 for a month or two now and have had to manually go each day into Control Panel, System Security, Windows Tools, Services, scroll to Windows Search and right click to restart it and then the indexing continues. I had already done everything in the prior notes and rebuilding etc but this is the only thing that works to get it started again when I am still in outlook.

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  4. Anonymous
    2022-02-05T19:46:08+00:00

    a reinstallation will solve this issue just for a limit time, if micrsoft does'nt fix it. The main issue based upon the indexing process, who maybe blocks or do everything other with outlook. This is not especially an windows 11 issue - i had experienced similar issues in several Windows 10 environment's.
    In Windows 11, microsoft had extend the indexing and the usage of them. It seems, that the interlock between outlooks database files and the indexing service should be the root of the issue. If you remove outlook from the index service (in the german windows11 : systemsteuerung->alle systemelemente->indexoptionen->indizierte Orte), immediately, the issue is gone. The backsite of the of the coin is, that the search process in outlook, will be quite slower.
    Generaly, microsoft needs to fix it finaly.

    A windows reinstallation is not required. A new profile of the mail-accounts will not solve the issue. A temporary solution could be drop the index content. This helps not finaly for alonger term.

    I will live with the search penalty in outlook, as long as microsoft had fixed them.

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  5. Anonymous
    2021-12-08T08:50:03+00:00

    Hi Dean,

    Thank you for your reply.

    We can try some general troubleshooting steps first an see how it goes.

    1- Repair an Office application - Office Support (microsoft.com)

    2- Create an Outlook profile (microsoft.com)

    • After that if the issue persist you can analyze your outlook mailbox for indexing.

    Open your control panel in the windows search> in the control panel page search for indexing options> troubleshoot search and indexing.

    Image

    • Another step is to rebuild your Outlook search index

    In outlook go to File> Options> Search> Indexing Options> Advanced Indexing settings> Rebuild> Ok

    The indexing issue can also be directly related to windows.

    So for that, we can try some steps when it is paused:

    Go to Control Panel > Administrative Tools > Services> Windows Search and Restart the service.

    Run the troubleshooter

    • Select Settings from the Start Menu.
    • Search Troubleshoot in the search box.
    • Scroll down to find Additional troubleshooters.
    • Under the Find and fix other problems section, select Search and Indexing and then click the Run the troubleshooter button
    • Restart the windows search
    • Click the search icon, type Task Manager in the search box.
    • When the Task Manager window pops up, click the Details tab.
    • Under the name column, scroll down to locate SearchUI.exe. Right-click SearchUI.exe and then click End task
    • Confirm to end process. And the next time you will search, the indexing will start automatically.

    if the issue persist, there maybe a need to reinstall windows 11.

    Please let me know how it goes for further assistance.

    Kind regards,

    Mac

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