Indexing problems Outlook - Windows 11

Anonymous
2021-12-06T08:01:16+00:00

I have updated to windows 11 and my outlook is continually trying to index and is paused alot.

I have installed all updates.

It gets to over 200,000 items indexed then pauses and starts again.

Can you please help with this problem

Thank yo

Dean

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

155 answers

Sort by: Most helpful
  1. Anonymous
    2022-02-09T14:41:38+00:00

    DD,

    Were you able to get the workaround enabled? I posted the documentation links with the same workaround on 2/3/22 in this thread. Prior to that we did not have a good handle on what the root cause was. We got Windows engaged and they are now working on a fix. I don't have a firm ETA for the fix yet, but I will post back when I know for sure.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2022-02-03T14:35:58+00:00

    There are two issues with Outlook search after upgrading to Windows 11.

    1. During upgrade to Windows 11 the search index gets deleted. It takes time for the index to get rebuilt, https://support.microsoft.com/en-us/office/outlook-search-does-not-return-results-after-upgrade-to-windows-11-cc54dfee-ee78-4123-a9af-7986748052ef 
    2. Starting with Windows 10 December updates and all Windows 11 versions there is a bug that even when indexing completes recent items are not showing in the search results, https://support.microsoft.com/en-us/office/outlook-search-not-showing-recent-emails-after-windows-update-kb5008212-cc5345cf-8007-403a-bb23-f3818653c2df This is the main issue we are waiting on Windows fixes for. We will update this article with the fix updates as soon as that information is available.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2022-02-03T07:38:22+00:00

    Hi -

    I am also facing the same problem. earlier it was with Windows 10 - I was advised to upgrade to Win 11 - but I am at the same place. The system stops indexing as and when.

    Earlier it was stopping around 60000 - 70000, now at time the indexing has stopped at 4500 only. I am not sure if Win 11 is the problem - there is something which even Microsoft is not able to address or handle. I called the Microsoft agent, no definitive answers yet.

    My Search in Outlook does not work at all. Unable to do justice to my email responses - as I have missed many mails due to search errors.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2022-01-31T05:50:15+00:00

    Well i finally fixed this problem -

    I reinstalled windows 10, put all of my programs back on and all of outlook is working fine again.

    I might stay away from windows 11 upgrade for a few more years.

    Thanks

    Dean

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2021-12-13T09:31:39+00:00

    i facing the same issue since updating to windows 11. my outlook will continue indexing twice a week. its make we in trouble during working time.. hope to hear any solution for this issue.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments