Outlook for Android opening links in internal browser

Anonymous
2020-07-05T11:24:17+00:00

Hi, I noticed that all my links in my Android Outlook app open in an in build browser instead of the app, (such as youtube) This is really frustrating as I have to do other steps to find the option to 'Open in browser' so it then opens in the youtube app. This is for all links amazon, twitter etc. 

Is there any way to disable this option? I am unable to find it in settings withtin the app.

Thanks

Moved from: Options and settings / Email settings

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2020-09-28T22:16:35+00:00

    Hi All,

    As I've mentioned on my last response. I would highly recommend that you use Outlook for Android's in-app support feature to get in touch with our Outlook for mobile dedicated support team. Here's an article to guide you on how to use it.

    If you have any other concern, simply post back in the Community.

    This is a joke.  Obviously Microsoft is steering the links to the internal browser.  It had been set up for links to open in Chrome and it changed on it's own.  It forces one to copy the link and manually paste in Chrome.  Very annoying.  You are only going to turn customers off and we will be forced to use Gmail instead of Outlook.

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  2. Anonymous
    2020-09-30T18:49:40+00:00

    Hi Reb

    I hope you understand people concern that it is frustrating.

    Yes it is..esp for Linkedin..you get directed within app and it is very very difficult to come back and see emails etc..

    Its so annoying..pls allow us to disable this feature.

    This is MUST and a user need as design thinking.

    If not i am sure ppl will move to gmail app.

    Pls respond with resolution

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  3. Anonymous
    2020-10-01T07:46:05+00:00

    People in my company have started complaining about this problem too.

    As the 'IT guy', I'm afraid I'll need to configure their email accounts in the Gmail app and tell them to use that.

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  4. Anonymous
    2020-10-02T18:13:52+00:00

    Clearing storage worked for me. Hope it holds out for more than a week. For some reason I prefer the Outlook app to the Gmail app... and this is after years of using the Gmail app almost exclusively for my "home" email.

    I saw someone else mentioned Samsung mail.

    What other mail apps do people like?

    EDITED to say:

    This didn't last. Back to opening links within the app by 10/5. Only three days.  Sigh...

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  5. Anonymous
    2020-10-02T20:46:02+00:00

    Until microsoft sort it out and provide an option to disable.... I just use outlook on chrome app but put a shortcut on the desktop. Opens it like an app. Works a treat and opens likes in chrime like how everyone wants. :)

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