Outlook for Android opening links in internal browser

Anonymous
2020-07-05T11:24:17+00:00

Hi, I noticed that all my links in my Android Outlook app open in an in build browser instead of the app, (such as youtube) This is really frustrating as I have to do other steps to find the option to 'Open in browser' so it then opens in the youtube app. This is for all links amazon, twitter etc. 

Is there any way to disable this option? I am unable to find it in settings withtin the app.

Thanks

Moved from: Options and settings / Email settings

Outlook | Outlook for mobile | Outlook for Android | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

427 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2020-09-27T17:29:05+00:00

    My phone has that switch in settings for all apps. Microsoft Outlook was somehow able to disable the manufacture settings and it's grayed out for only Outlook so I can't toggle it back and forth.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-09-27T17:43:33+00:00

    My phone has that switch in settings for all apps. Microsoft Outlook was somehow able to disable the manufacture settings and it's grayed out for only Outlook so I can't toggle it back and forth.

    Yeah, because Microsoft Outlook developers think they know better than the user regarding how the user wants their phone/app to behave. That is the issue, can't change the setting because M$ wants to force you to use a certain workflow, rather than let the user have a choice. Bad design idea, imho.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-09-27T17:55:51+00:00

    My phone has that switch in settings for all apps. Microsoft Outlook was somehow able to disable the manufacture settings and it's grayed out for only Outlook so I can't toggle it back and forth.

    I think that it is because outlook is registered as device admin.

    This could happen if you are using company address.

    Try to disable it in phone settings.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-09-27T18:09:53+00:00

    I didnt even know that was there. It appears to be disabled tho. Here are screenshots.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-09-27T22:27:29+00:00

    Incorrect. I was using a simple hotmail address, not Office365 account, not a corporate email or exchange server. Why is it so hard to simply accept that Microsoft did this on purpose as a programmatic decision?

    Besides, nothing in the Device Admin Apps has anything to do with whether a link is opened by Outlook or the default browser on the device.

    Even with it deactivated as  a Device Admin App, the option to Set As Default in the app settings (device level, not in-app settings) is still greyed out.

    The solution (unless Microsoft changes the app) is one of the following:

    1. Live with it.
    2. Long press links and choose "Open Link".
    3. Click the 3 dots in Outlook and choose "Open in browser".
    4. Uninstall Outlook and use something else like Samsung Email or Gmail app that doesn't exhibit this behavior.

    Was this answer helpful?

    0 comments