Outlook for Android opening links in internal browser

Anonymous
2020-07-05T11:24:17+00:00

Hi, I noticed that all my links in my Android Outlook app open in an in build browser instead of the app, (such as youtube) This is really frustrating as I have to do other steps to find the option to 'Open in browser' so it then opens in the youtube app. This is for all links amazon, twitter etc. 

Is there any way to disable this option? I am unable to find it in settings withtin the app.

Thanks

Moved from: Options and settings / Email settings

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2020-09-06T00:54:09+00:00

    I wonder this is because the default web browser we set is not Microsoft Edge. Mine is Google Chrome which I'm very comfortable with and not want to change. 

    It doesn't make any difference whether your default browser is set to MS Edge or Google Chrome or anything else. The whole point is that this "feature" ignores your default browser, and uses a "mini-browser" built into Outlook for Android.

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  2. Anonymous
    2020-09-06T08:37:51+00:00

    You are not alone in your loyalty and I've been on the same journey and a huge public advocate of MS from having the very first Windows phone to the very last windows phone. I kept them all and there was a day i could sell them for a good fee... Sadly MS behaviour makes them worthless now as they are not on the desirable list anymore!

    Why they have stopped listening is anybodies guess. If the consumer market is not of interest they should declare it and get out. Ironically the consumer often is the same person at the large enterprise making IT decisions so its not safe to assume one market will not influence the other.

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  3. Anonymous
    2020-09-06T19:14:55+00:00

    Response from support is laughable but not unexpected... 

    "Hi Daniel! Welcome to Outlook Mobile In-App Support for Android. 😊

    This is part of the new Edge Webview feature being rolled out. If you prefer to open a link in your default browser, just click the link, then tap on the overflow menu at the bottom and choose "Open in Browser".

    If you have concerns with the new design or have another thought about it, please send your suggestions through the "Suggest a feature" option in our app. To suggest a feature, tap on the gear icon (upper right) > Help & Feedback > Suggest a feature. Your comments will be registered and other users will be able to see it vote on it! It will be visible via http://outlook.uservoice.com

    Would there be anything else that I can assist you with?"

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  4. Anonymous
    2020-09-08T18:27:21+00:00

    Here also switched to Gmail app.

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  5. Anonymous
    2020-09-08T23:20:48+00:00

    I received rhe following about it. I'm not happy, it just makes everything take longer.

    Thabk you for contacting Outlook Mobile Support. It will be my pleasure assisting you today! 

    Links in an email or event in Outlook will now open in an integrated Edge webview within Outlook. This helps keep our users in the context of their email while tackling quick tasks.

    If you wish to go to your default browser, please tap the overflow menu at the bottom and choose Open in Browser.

    We apologize for the inconvenience. Do let us know if you have any other questions or concerns.

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