Outlook for Android opening links in internal browser

Anonymous
2020-07-05T11:24:17+00:00

Hi, I noticed that all my links in my Android Outlook app open in an in build browser instead of the app, (such as youtube) This is really frustrating as I have to do other steps to find the option to 'Open in browser' so it then opens in the youtube app. This is for all links amazon, twitter etc. 

Is there any way to disable this option? I am unable to find it in settings withtin the app.

Thanks

Moved from: Options and settings / Email settings

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2020-09-02T20:20:01+00:00

    Yep. It's clearly a "new feature" for Microsoft (and a chance for them to push/force Edge browser) that they flipped On in a recent update.

    And for all of us it's an open "issue". May this long list of user's posts be a sign that this should be a setting and not an automatic behavior of the app.

    On my part:

    • I used the Outlook in-app "?" button to raise the issue to support.
    • Then I used the in-app "Suggest a feature" button, to add my name to the open request asking for it to be removed (it's a long list of users, just like here)
    • Then I configured my Hotmail/Outlook IMAP to another app (Gmail)
    • Then I uninstalled the Outlook Android app from my phone (after using it for as long as I can remember owning an Android phone)...

    I think these are the best things you can do if you are as annoyed as I am with this "feature".

    Cheers!

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  2. Anonymous
    2020-09-02T19:18:57+00:00

    I contacted support after seeing this terrible update and wondered if the new built in browser was Edge  based (it is). Microsoft seems committed to forcing their new browser on everyone including Android users :/

    This is the response I received from the Outlook app support team:

    This is an expected behavior in the app. Link in an email or event in Outlook will now open in an integrated Edge webview within Outlook. This helps keep our users in the context of their email while tackling quick tasks.

    If you wish to go to your default browser, please tap the overflow menu at the bottom and choose Open in Browser.

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  3. Anonymous
    2020-09-02T01:28:26+00:00

    Yeah, I am quite annoyed with this, setting up the hotmail mailbox in other apps is not ideal but i will give it a go. If this keeps happening its enough to change my email permanently.

    Also, why would I want to click on a ebay link in the email and be taken to the edge browser instead of ebay app.

    Overall, if this was an A/B test, I would give it a D. Please add this to the bucket these comments end up in if it helps resolve the issue.

    Thanks,

    Vo

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  4. Anonymous
    2020-08-30T06:22:31+00:00

    If I'm forced to do something, I certainly don't do it.  A developer forces me that I must use his pathetic instant app.  So I delete this app and look for an alternative. 

    (Gmail app works great with Hotmail)

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  5. Anonymous
    2020-08-30T06:07:37+00:00

    They do it for the same reason they do everything   so that you are forced to use microsoft products for everything.   They love a good monopoly 

    No, this change does not force you to use Microsoft products for everything. It won't even let me use other microsoft products - I already have Microsoft Edge as my default browser on my phone, which has my stored credentials.  In fact, this change forced me to install another 3rd party e-mail client to continue to follow the workflow, that I have developed over the last year. That product opens my emails in my default web browser - MS Edge, whereas Outlook won't do that anymore.

    The annoying thing is that Outlook is perfectly capable of using the default browser. If you reinstall Outlook, it works just fine for a few hours or days until some setting gets synched and the behaviour changes. That means that there is a switch that can be flipped off just as easily as it gets flipped on if Microsoft permitted it.  It says a lot about the decline of Microsoft that nobody has figured out how to tweak that setting - the people with the kind of skills necessary to do that have long abandoned any Microsoft properties.

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