Outlook for Android opening links in internal browser

Anonymous
2020-07-05T11:24:17+00:00

Hi, I noticed that all my links in my Android Outlook app open in an in build browser instead of the app, (such as youtube) This is really frustrating as I have to do other steps to find the option to 'Open in browser' so it then opens in the youtube app. This is for all links amazon, twitter etc. 

Is there any way to disable this option? I am unable to find it in settings withtin the app.

Thanks

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Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2020-10-21T01:00:06+00:00

    Update:

    If you recall, I uninstalled/reinstalled the Outlook app back in September and it has been working fine for me. It still is, so I encourage you to try it as well. (Side note: I had to do it twice back to back.) Some have reported this fix doesnt work for them, others say it worked - hopefully it will work for you!

    I did notice something new tonight that led me to believe there was an update to the Outlook app. Remember, I said back in September that I suspect I may have to reinstall again if Outlook pushes another update, so I was happy to be able to test this out. 

    I just clicked a link in a retailer's sale email and I received a pop-up to open in Chrome "just once" or "always" OR open in the retailer app "just once' or ''always". Interestingly, I had already done this in the past for this retailer. 

    I checked the app history and Outlook sent an update on October 14, which erased my preference to open this retailer's links in Chrome "always". I clicked Chrome "always" and it opened in Chrome. I then went back to the email to try it again and thankfully, it still opened in Chrome and not the stupid Outlook browser.

    This means if you are one of those who can fix the issue by reinstalling, you won't have to keep reinstalling every time they send an update in order to keep the fix.

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  3. Anonymous
    2020-10-20T09:04:30+00:00

    I just want to add my 2 cents here as well. This stupid trend of in app browser is getting in my nerves lately because many apps do the same, facebook lite, google news etc. They open an in app browser that doesnt' have my login's saved and make my life hell, they don't even open link in their respective app anymore (like for example google news is no longer opening instagram pages in instagram app, even if you press the button to open in app).

    I understand MS want to promote edge or that maybe the team believes it is faster to use the in app browser but this is adding several extra steps for me to open my damn email.

    Please make it the way it used to be.

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  4. Anonymous
    2020-10-19T12:45:15+00:00

    I had this happen before.  If I remember correctly clear the cache for outlook in app settings and restart your phone.  Not sure if it works for everyone.

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