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Hi, I noticed that all my links in my Android Outlook app open in an in build browser instead of the app, (such as youtube) This is really frustrating as I have to do other steps to find the option to 'Open in browser' so it then opens in the youtube app. This is for all links amazon, twitter etc.
Is there any way to disable this option? I am unable to find it in settings withtin the app.
Thanks
Moved from: Options and settings / Email settings
Using Outlook for Android in business environments for email and scheduling
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I cleared the app data and cache then restarted my phone. This appears to have worked as my links now open in my default browser, Chrome, like they should.
Clearing the data may be a permanent solution. That works for someone else too. Check to see if it's still working after Outlook updates app again. I did not have to set up my email addresses again after the October 14th update, so I think its permanent.
Microsoft have just lost another user of their app to Gmail
lol good luck with that ****. You better look elsewhere because gmail app is worst. Maybe some other mail client can fit your needs.
Microsoft have just lost another user of their app to Gmail
Update:
If you recall, I uninstalled/reinstalled the Outlook app back in September and it has been working fine for me. It still is, so I encourage you to try it as well. (Side note: I had to do it twice back to back.) Some have reported this fix doesnt work for them, others say it worked - hopefully it will work for you!
I did notice something new tonight that led me to believe there was an update to the Outlook app. Remember, I said back in September that I suspect I may have to reinstall again if Outlook pushes another update, so I was happy to be able to test this out.
I just clicked a link in a retailer's sale email and I received a pop-up to open in Chrome "just once" or "always" OR open in the retailer app "just once' or ''always". Interestingly, I had already done this in the past for this retailer.
I checked the app history and Outlook sent an update on October 14, which erased my preference to open this retailer's links in Chrome "always". I clicked Chrome "always" and it opened in Chrome. I then went back to the email to try it again and thankfully, it still opened in Chrome and not the stupid Outlook browser.
This means if you are one of those who can fix the issue by reinstalling, you won't have to keep reinstalling every time they send an update in order to keep the fix.
well I deleted the data in the app and it worked again... at least for outlook (google news for example is keep the behavior, I will try facebook lite where I have the same problem as well).
Weird, but it worked. But this is by no means a permanent solution, because I had to add my 3 mails from scratch and setup them again.