Outlook for Android opening links in internal browser

Anonymous
2020-07-05T11:24:17+00:00

Hi, I noticed that all my links in my Android Outlook app open in an in build browser instead of the app, (such as youtube) This is really frustrating as I have to do other steps to find the option to 'Open in browser' so it then opens in the youtube app. This is for all links amazon, twitter etc. 

Is there any way to disable this option? I am unable to find it in settings withtin the app.

Thanks

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Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2020-10-27T16:57:24+00:00

    I have worked for mamy huge enterprises and i have seen several of those dissapear when they lost their way. MS is exhibiting the same symtoms.  Rather than focus on innovation and creating escape velocity (aka Geoffrey Moore), they are messing with minutia in an attempt to direct more traffic throufh there embeded browser (clicks = $).  It's short sighted and customers patience is being tested.

    MS Please go back to being a leader and innovate rather than force unsavoury soln's like this embedded browser onto your loyal but fragile and yet  agile customers.

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  2. Anonymous
    2020-10-27T16:13:46+00:00

    Yikes, it sounds like you may be one of the ones it doesnt work for. :( When I click an email link and I have an app for that sender, it opens straight in the app. The first time I did it after I reinstalled Outlook and restarted my phone, I did have to tell it to always do that, but ever since then it's been doing it automatically. Sorry!

    Yeah, I realize that. Problem is that it doesn't work properly......!!!!!

    In particualr, many app-specific behaviours don't work, especially functions relying on being automatically logged into 3rd-party apps.

    Previously, if the link I'm following from an email was a notification for a 3rd-party app, eg Strava, eBay etc the link would initally open in Chrome but then immediately & automatically redirect to open in the installed app.

    Now, with the awesome built-in Outlook browser, the following happens :-

    I click the link from the email;

    Link opens in Outlook browser;

    I click the 3-dot menu button;

    I click "open in browser"

    Phone redirects to Google Play Store and opens the app download page for the native 3rd-party app;

    If I'm lucky (but not always) that page will present an "Open" button to open the (already installed) app relevant to the link in the original email.

    So am I supposed to believe that going from one click to many clicks for the same operation is an improvement?

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  4. Anonymous
    2020-10-27T15:43:20+00:00

    Yeah, I realize that. Problem is that it doesn't work properly......!!!!!

    In particualr, many app-specific behaviours don't work, especially functions relying on being automatically logged into 3rd-party apps.

    Previously, if the link I'm following from an email was a notification for a 3rd-party app, eg Strava, eBay etc the link would initally open in Chrome but then immediately & automatically redirect to open in the installed app.

    Now, with the awesome built-in Outlook browser, the following happens :-

    I click the link from the email;

    Link opens in Outlook browser;

    I click the 3-dot menu button;

    I click "open in browser"

    Phone redirects to Google Play Store and opens the app download page for the native 3rd-party app;

    If I'm lucky (but not always) that page will present an "Open" button to open the (already installed) app relevant to the link in the original email.

    So am I supposed to believe that going from one click to many clicks for the same operation is an improvement?

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  5. Anonymous
    2020-10-27T15:25:38+00:00

    I resolved the issue by uninstalling Outlook and then reinstalling. Others resolved the issue by clearing their cache in the Outlook app. You can try one of those, although I think they do the same thing.

    According to Support

    «This is a new Edge webview experience with the Bing search capabilities which is expected. There is no way to disable this at the moment. However, if you want to open a link in the default browser, you will need to click the link, then tap on the overflow menu at the bottom and choose "Open in Browser".»

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