Outlook for Android opening links in internal browser

Anonymous
2020-07-05T11:24:17+00:00

Hi, I noticed that all my links in my Android Outlook app open in an in build browser instead of the app, (such as youtube) This is really frustrating as I have to do other steps to find the option to 'Open in browser' so it then opens in the youtube app. This is for all links amazon, twitter etc. 

Is there any way to disable this option? I am unable to find it in settings withtin the app.

Thanks

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Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2020-07-09T17:08:04+00:00

    This changed in the latest update, it wasn't always like this.

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  2. Anonymous
    2020-07-06T23:52:02+00:00

    Yes very annoying, the strange thing is I have another 2 android devices with outlook and it does not happen on those, if it is a Beta option there is no way to disable it. Hopefully someone with knowledge about this will answer on how to fix this. So far I uninstalled Outlook and now I use Samsung Email app, looks like this is not going to work for microsoft.

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  3. Anonymous
    2020-07-08T18:59:20+00:00

    Hi All,

    I'm using Outlook for Android version 4.2024.4 (2024812). I also saw the reviews you're pertaining to. I would highly recommend that you use Outlook for Android's in-app support feature to get in touch with our Outlook for mobile dedicated support team. Here's an article to guide you on how to use it.

    Should you have any other concern, don't hesitate to post back in the Community.

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  4. Anonymous
    2020-07-07T20:56:01+00:00

    Hi Franco,

    Thanks for posting your concern here in the Community. I hope you that you're having a great day, in spite of having issues opening links in your email. Let's try to address your concern.

    I wasn't able to replicate your concern here on my end, when I click a link from an email, it opens the specific app. Have you tried reinstalling the app? Have you tried contacting the manufacturer of your device? There could be some settings that needs to be configured, since you've mentioned that it's not happening on your other devices.

    To notify me and have me get back to you, simply reply to this post.

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  5. Anonymous
    2020-07-09T22:38:36+00:00

    Hi All,

    As I've mentioned on my last response. I would highly recommend that you use Outlook for Android's in-app support feature to get in touch with our Outlook for mobile dedicated support team. Here's an article to guide you on how to use it.

    If you have any other concern, simply post back in the Community.

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    4 people found this answer helpful.
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