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Hi,
I have a user who has been having an issue with opening Outlook. when opening outlook the entire display shows scrambled text and missing tabs, this occurs randomly and seems to not have a pattern. I can close and re open Outlook and the problem will go away. This is Outlook on Office 365, Version 2112(Build 14729.20260) I have been working with the user for almost a month and have tried applying Dell Command updates, changed screen resolutions, disabled add-ins, ran Office repair, uninstalled and re-installed office, applied latest Office and windows updates and the issue continues to resurface. I am not sure what to try at this point besides maybe wipe the computer or replace it (which are last ditch options. Anyways, below is some info on the version of Office and hardware specs, Please let me know. I attached screenshots and have whited out certain info for PII protection as well. Have a look, thanks.
Outlook, Version 2112 (Build 14729.20260)
Microsoft 365, Apps for Business 16.0.14729.20260
Hardware:
Dell Latitude E5470
8 GB RAMIntel(R) Core(TM) i5-6300U CPU @ 2.40GHzWindows 10 Pro version 2009
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
We have seen this same issue on several PC's Closing Outlook and reopening clears it up for a while. This started happening a few weeks ago.
I'm on version 2201 (Build 14827.20192) and mine is doing this also. I have it happening on multiple computers.
Mine is also doing this. I cannot find any help online. I uninstalled and reinstalled and have the most recent version of Outlook and it is still doing it. There is no option to disable graphics acceleration, as others have suggested.
I'm having the same issue with outlook, along with a slow response time when saving or accessing files. It has happened with Word also it started several weeks ago.
What system update was it? And Keep us updated! I’ll have to see if they have adobe.