Using Classic Outlook on Windows for personal email, calendar, and contact management
We are still experiencing the same on iOS Devices. Some work, some don't, I have no clue why. All are using the latest ios outlook app?
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We want to share mailboxes with 'Least privilege' principle.
So when creating a shared mailbox instead of making users Owner we want to assign only permissions on the necessary folders.
With a PowerShell session to Exchange Online we make the following changes:
Add-MailboxFolderPermission -Identity SharedMailboxTest:\ -user ******@contoso.com -AccessRights Reviewer
Add-MailboxFolderPermission -Identity SharedMailboxTest:\Inbox -user ******@contoso.com -AccessRights Reviewer
This works fine with Outlook Web App and Outlook desktop client. We can add the shared folder and read the messages.
But when we try to add a shared folder on a Outlook Mobile client we get an error:
Authentication failed
That didn't work. You may not have the right permissions to add this mailbox or this mailbox doesn't exist.
Also added permission directly on the mailbox:
Add-MailboxPermission -Identity SharedMailboxTest -User ******@contoso.com -AccessRights ReadPermission
But that didn't make a difference.
It must be possible to delegate folder permissions. It works for default clients, but it refuses to work on mobile Outlook unless I give the user Owner permissions, but that is not 'Least privilege'.
What I'm I missing here or did I stumble on a bug in Outlook Mobile?
(It has to be Outlook mobile client on cell phones)
Using Classic Outlook on Windows for personal email, calendar, and contact management
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We are still experiencing the same on iOS Devices. Some work, some don't, I have no clue why. All are using the latest ios outlook app?
I have still the sane problem. I am not able to connect 1 specific shared mailbox.
Other shared mailboxes have no problem.
Working now, thank you Microsoft for the fix.
@Reinhard F.
Yes I can confirm on latest IOS app version you can add a shared mailbox. Just tried it 2 minutes ago for you and it worked 100% now, when it was failing before. Tried from a test phone that did not have the shared mailbox before, so its a clean test.
Pete
I still have the problem on certain ios devices. All are using the actual outlook build 4.2135.1 - one device was a clean install today too for testing purposes. Maybe it still needs time for certain devices or servers per region?