Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
Issue still open, no timeline yet planned?
Synchronization issue
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Anonymous
8:09:37 Synchronizer Version 16.0.14527
8:09:37 Synchronizing Mailbox 'XXXX'
8:09:37 Synchronizing Hierarchy
8:09:37 Synchronizing server changes in folder 'Contacts'
8:09:37 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxIDXXXX'
8:09:38 Synchronizing server changes in folder 'Drafts'
8:09:38 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=XXXX'
8:09:38 Synchronizing server changes in folder 'PersonMetadata'
8:09:38 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=XXXX'
8:09:38 1 item(s) added to offline folder
8:09:38 Synchronizing server changes in folder 'Recipient Cache'
8:09:38 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=XXXX
8:09:39 1 item(s) added to offline folder
8:09:39 Synchronizing server changes in folder 'Deleted Items'
8:09:39 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=XXXX'
8:09:39 6 item(s) changed read-state in offline folder
8:09:39 Synchronizing local changes in folder 'XXXXFax'
8:09:39 Uploading to server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=XXXX'
8:09:43 5 item(s) updated in online folder
8:09:43 Error synchronizing folder
8:09:43 [XXXXXXXXX]
8:09:43 The client operation failed.
8:09:43 Microsoft Exchange Information Store
8:09:43 For more information on this failure, click the URL below:
8:09:43 https://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-80004005-230
8:09:43 Synchronizing Views
8:09:43 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=XXXX'
8:09:43 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=XXXX3'
8:09:44 Done
How do I fix this?
Outlook | Windows | Classic Outlook for Windows | For home
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
51 answers
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Anonymous
2022-01-21T06:09:36+00:00 -
Anonymous
2022-01-18T19:11:52+00:00 Hi We are also having issues regarding public folders after Late December 2021 Update, we have currently removed favorites feature from outlook so at least users can lookup latest elements/mails/Calendar, Also tried "Delete Offline Files" option new profiles are slightly helping but after few hours the sync issue is back. What is the timeline for some workaround or fix? regarding reverting to earlier version is not helping.
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Anonymous
2022-01-18T15:23:53+00:00 The error is still current and I don't have a solution at the moment.
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Anonymous
2022-01-17T12:01:53+00:00 Is there already a fix for this issue?
Or we know why this is happening?
We experience the issue at several customers.
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Anonymous
2022-01-12T08:52:45+00:00 Hello, we tried your solution. At first it seemed like it would work. Unfortunately, the error continues to appear after a few minutes. All computers are now affected. There is no solution at all. Thanks for your help.