Synchronization issue

Anonymous
2021-12-31T14:49:53+00:00

8:09:37 Synchronizer Version 16.0.14527

8:09:37 Synchronizing Mailbox 'XXXX'

8:09:37 Synchronizing Hierarchy

8:09:37 Synchronizing server changes in folder 'Contacts'

8:09:37 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxIDXXXX'

8:09:38 Synchronizing server changes in folder 'Drafts'

8:09:38 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=XXXX'

8:09:38 Synchronizing server changes in folder 'PersonMetadata'

8:09:38 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=XXXX'

8:09:38      1 item(s) added to offline folder

8:09:38 Synchronizing server changes in folder 'Recipient Cache'

8:09:38 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=XXXX

8:09:39      1 item(s) added to offline folder

8:09:39 Synchronizing server changes in folder 'Deleted Items'

8:09:39 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=XXXX'

8:09:39      6 item(s) changed read-state in offline folder

8:09:39 Synchronizing local changes in folder 'XXXXFax'

8:09:39 Uploading to server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=XXXX'

8:09:43      5 item(s) updated in online folder

8:09:43 Error synchronizing folder

8:09:43                    [XXXXXXXXX]

8:09:43                    The client operation failed.

8:09:43                    Microsoft Exchange Information Store

8:09:43                    For more information on this failure, click the URL below:

8:09:43                    https://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-80004005-230

8:09:43 Synchronizing Views

8:09:43 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=XXXX'

8:09:43 Downloading from server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=XXXX3'

8:09:44 Done

How do I fix this?

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2022-02-04T08:28:05+00:00

    Same here. For now we fixed it by turning off "Download Public Folder Favorites" via group policy in the Exchange settings. So calendars/contacts in public folders are slow but at least it works. I really hope this gets fixed soon!

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  2. Anonymous
    2022-01-31T17:18:09+00:00

    I am on Outlook Version 2201 Build 14827.20158 and still have the same problem - unable to synchronise public favourite folders.

    Public favourite folder Properties - Synchronization tab says:

    Last synchronized 10/01/2022 09:05

    Server folder contains: 7474 items

    Offline folder contains: 7452 items

    "Sync Issues" folder contains many items like this:

    17:07:18 Synchronizer Version 16.0.14827

    17:07:18 Synchronizing Mailbox 'xxxxxxxxxx'

    17:07:18 Synchronizing local changes in folder 'xxxxxxxx'

    17:07:18 Uploading to server 'https://outlook.office365.com/mapi/emsmdb/?MailboxId=xxxxxxx'

    17:07:18 Synchronization of some deletions failed.

    17:07:18 [80004005-501-80004005-130]

    17:07:18 The client operation failed.

    17:07:18 Microsoft Exchange Information Store

    17:07:18 For more information on this failure, click the URL below:

    17:07:18 https://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-80004005-130

    17:07:19 7 item(s) added to online folder

    17:07:19 1 item(s) updated in online folder

    17:07:19 1 item(s) deleted in online folder

    17:07:19 Error synchronizing folder

    17:07:19 [80004005-501-80004005-230]

    17:07:19 The client operation failed.

    17:07:19 Microsoft Exchange Information Store

    17:07:19 For more information on this failure, click the URL below:

    17:07:19 https://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-80004005-230

    17:07:19 Done

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  3. Anonymous
    2022-01-28T17:56:17+00:00

    same here, the latest update did not fix the issue.

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  4. Anonymous
    2022-01-28T16:34:12+00:00

    unfortunately I was too hasty, the error still occurs....

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  5. Anonymous
    2022-01-28T15:54:08+00:00

    I can confirm

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