Gmail sent emails getting saved as draft

Anonymous
2020-02-18T21:34:31+00:00

When I send an an email through my gmail account via the Outlook IOS mobile app, the sent email shows up a draft in gmail on my desktop browser. It doesn't show up as a sent email in thread. How do I make sent emails show up as sent and not as a draft?

I tried deleting and reinstalling Outlook on my iphone X. Interestingly, it worked for the first few minutes and then it started saving as draft again. I'm not sure if there was some minor update in between hard re-installs.

Outlook | Outlook for mobile | Outlook for iOS | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

51 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2020-03-07T10:57:08+00:00

    It seems that a lot of people have the same issue and this is really frustrating. They should know already that deleting/re-installing the app is not a solution and our patience is running out.

    Please find out what is happening soon or you’re gonna loose even the most loyal and dedicated customers and users as I just can’t cope with the app seeing DRAFTS in my inbox!!!

    Just fix that bug!!!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2020-03-08T01:53:35+00:00

    Just wanted to raise my hand on this one.

    This is a persistent issue for my primary Gmail account in Outlook for both IOS (iPad) and Android (S10) and is becoming very frustrating having to double check every email I send has actually gone out and then clear down the superfluous Draft items.

    C’mon MS - sort it out please!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-03-08T13:34:17+00:00

    Exact same problem here. A personal account, not within Google apps. Been for a while now. Downloaded Gmail app today. I've been patient for weeks. No more Outlook for me, at least not until this bug is fixed.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-03-09T19:53:17+00:00

    same here with 2 separate Gmail accounts. i noticed to day after deleting the ap and reinstalling AGAIN that it seems to work fine until I open Outlook on my computer. then the mobile sent messages change back to drafts.

    both of my Gmail accounts sync differently (one uses GSync and is a work account, and one is a basic free gmail account using IMAP).

    both addresses have the same result.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-03-10T13:45:36+00:00

    Hi all,

    I checked with my peers in Outlook Mobile and this issue has a bug logged and the Outlook Mobile Team is working on it.  There is no ETA yet for the fix but wanted to confirm its being worked on with priority.

    Was this answer helpful?

    0 comments