Gmail sent emails getting saved as draft

Anonymous
2020-02-18T21:34:31+00:00

When I send an an email through my gmail account via the Outlook IOS mobile app, the sent email shows up a draft in gmail on my desktop browser. It doesn't show up as a sent email in thread. How do I make sent emails show up as sent and not as a draft?

I tried deleting and reinstalling Outlook on my iphone X. Interestingly, it worked for the first few minutes and then it started saving as draft again. I'm not sure if there was some minor update in between hard re-installs.

Outlook | Outlook for mobile | Outlook for iOS | For business

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  1. Anonymous
    2020-03-02T14:09:02+00:00

    I've been having the same issue. I manage multiple emails, why I use the outlook app on my iPhone. The same issue when I reply it just saves as a draft in Gmail, however I know it's being sent out. I'm not sure if it's a specific issue on gmail because we use the Enterprise Plan. I hope a tip and a fix is soon. Been using the app for a few years now.

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  2. Anonymous
    2020-03-02T12:30:18+00:00

    I am having the same problem. It started today. I use my Gmail account as the main account in Outlook. I checked my account in the Gmail app and found the same thing.

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  3. Anonymous
    2020-02-28T23:10:31+00:00

    Anyone else find any sort of fixes or good workarounds? now our CEO is having the issue and I had to have him go back to Gmail app for iOS. Not exactly a fix but its working for now.

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  4. Anonymous
    2020-02-27T16:09:27+00:00

    Same issue on andriod outlook app for a Samsung note 10 - I travel internationally and  jump between airport networks and wireless carriers...so to either not be sure if an email actually sent (concerning for time sensitive items), or to frequently resend multiple copies because I wasn't sure (embarassing) has meant that I've shifted back to the android mail app, which I don't like...

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  5. Anonymous
    2020-02-27T13:30:32+00:00

    I am having the same issue. I posted it to the help section in the Outlook app and they quickly responded acknowledging the issue, but without a timeline yet. 

    from support:

    That's an issue that we are currently aware of and our engineering is working on fixing it, at the moment we don't have an exact date for fixing the problem, but we will give our best to fix it as soon as possible so please bear with us for a bit.

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