Gmail sent emails getting saved as draft

Anonymous
2020-02-18T21:34:31+00:00

When I send an an email through my gmail account via the Outlook IOS mobile app, the sent email shows up a draft in gmail on my desktop browser. It doesn't show up as a sent email in thread. How do I make sent emails show up as sent and not as a draft?

I tried deleting and reinstalling Outlook on my iphone X. Interestingly, it worked for the first few minutes and then it started saving as draft again. I'm not sure if there was some minor update in between hard re-installs.

Outlook | Outlook for mobile | Outlook for iOS | For business

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  1. Anonymous
    2020-03-04T16:26:03+00:00

    I've been a happy user of Outlook on IOS for two years, and today I'm going to delete it and move all of my emails over to Spark application for Email on IOS.   As much as I love Outlook on IOS and love the features, I can't deal with the email bloat of all the drafts showing up.

    I'm really surprised that MSFT hasn't taken this issue seriously and get it resolved for the IOS application.  There appears to be no way to turn off the drafts issue.

    Its a shame love the product but this problem is just too much of an issue.

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  2. Anonymous
    2020-03-04T15:44:35+00:00

    I just deleted the app. I can deal with the draft icon showing up

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  3. Anonymous
    2020-03-04T15:43:53+00:00

    I noted an update to Outlook for iOS this morning and so far I've not had the dreaded drafts dilemma! It may be that they have fixed it without telling Rajesh. I'm sure he will be miffed.

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  4. Anonymous
    2020-03-04T15:35:26+00:00

    This is the response from MSFT support team.

    Surprised to hear, that, they don't have any plans to fix this known issue. :(

    If it takes long, we may need to think of other options. :(

    Hi Rajesh, I checked and confirmed that this is a known issue. We don't have an estimated time yet as to when it will be resolved. However, Our dev team is already aware of this and they are already working on a fix.

    We recommend that you continue to update to the latest app version so you don't miss the fix.

    Thanks for your patience. :)

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  5. Anonymous
    2020-03-04T11:08:03+00:00

    I have the same issue with emails going to draft when sending from my app on the phone. 

    Br,

    Anne

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