Gmail sent emails getting saved as draft

Anonymous
2020-02-18T21:34:31+00:00

When I send an an email through my gmail account via the Outlook IOS mobile app, the sent email shows up a draft in gmail on my desktop browser. It doesn't show up as a sent email in thread. How do I make sent emails show up as sent and not as a draft?

I tried deleting and reinstalling Outlook on my iphone X. Interestingly, it worked for the first few minutes and then it started saving as draft again. I'm not sure if there was some minor update in between hard re-installs.

Outlook | Outlook for mobile | Outlook for iOS | For business

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  1. Anonymous
    2020-03-11T03:52:45+00:00

    Just wanted to raise my hand on this one too. Been battling it for months since I got a new iphone. 

    This is a persistent issue for my primary Gmail account in Outlook for both IOS (iPad) and iphone and is becoming very frustrating having to double check every email I send has actually gone out and then clear down the superfluous Draft items.

    This app used to be so good and now just keeps getting worse. They should just focus on improvements and not junk that makes it worse. 

    how about adding html signatures??? That would be worth the effort.

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  2. Anonymous
    2020-03-10T22:56:26+00:00

    Same issue here.

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  3. Anonymous
    2020-03-10T16:19:29+00:00

    I've dropped the Outlook app for now and switched to the Gmail app. I much prefer Outlook, but I can't do e-mail when I am unsure if the message was sent.

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  4. Anonymous
    2020-03-10T14:38:23+00:00

    Ive had the same issue for over a month now. Ive filed support tickets with Outlook app support team to no avail. 

    they claim the engineers are aware of this but it is the way Outlook interacts with Gmail. 

    this is ridiculous and not a feasible way to manage an inbox. 

    defininitely considering dropping this app and just using the gmail app

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  5. Anonymous
    2020-03-10T13:45:36+00:00

    Hi all,

    I checked with my peers in Outlook Mobile and this issue has a bug logged and the Outlook Mobile Team is working on it.  There is no ETA yet for the fix but wanted to confirm its being worked on with priority.

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