MAC Outlook can't change display name imap in new version

Anonymous
2021-05-25T19:38:24+00:00

When I switch to the new version of Outlook on my Imac, my name from my imap account will be changed to my e-mail address.

How can i resolve this?

Thanks!

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2024-03-27T17:07:10+00:00

    Yeah, no place to change name and MS support is no help. Garbage product - and MS sucks for pushing this new version.

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  2. Anonymous
    2024-04-10T10:38:12+00:00

    I solved it, at least for an IMAP account:

    When the account is added with the option to sync via the Microsoft cloud, the option to change the name is grayed out. However, when the account is added to "sync directly with IMAP," the name is changeable.

    So delete the account and try adding it with the "direct sync" option.

    Best

    Dominik

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    6 people found this answer helpful.
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  3. Anonymous
    2024-05-08T14:53:24+00:00

    Thank you. This worked for me too!!!!

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  4. Anonymous
    2024-07-04T02:38:30+00:00

    Adding an account through the option "Sync directly with IMAP" allows for the "Full Name" field to be edited afterwards.

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  5. Anonymous
    2024-08-19T08:27:13+00:00

    This is unacceptable and appears deliberate. When was this issue raised?

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