MAC Outlook can't change display name imap in new version

Anonymous
2021-05-25T19:38:24+00:00

When I switch to the new version of Outlook on my Imac, my name from my imap account will be changed to my e-mail address.

How can i resolve this?

Thanks!

Outlook | MacOS | Legacy Outlook for Mac | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

111 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2023-11-24T19:33:30+00:00

    Indeed the mentioned solution also works for me. turning off the "Sync with Microsoft Cloud" allows you to change the sender name.

    On the other hand, a resolved problem causes a new problem to appear. When you do this, it is no longer possible to pin an email to keep it at the top of the inbox.

    This function is very useful for me. So I have to choose between the "pin" option and the "change my sender name" option.

    On the new version of Outlook Mac, it is also not possible to set up rules for IMAP accounts.

    It's so frustrating that Microsoft isn't doing anything to fix all of these issues.

    If anyone has a better alternative or solutions for these problems, I'm interested.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  2. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  3. Anonymous
    2024-01-01T10:27:55+00:00

    Unfortunately, it isn't unbelievable. Most microsoft software & indeed hardware is utter garbage.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-01-09T04:49:23+00:00

    We have the same and many other problems with Outlook. Too tired to keep fixing them. We have decided to use Thunderbird instead of Outlook. Thunderbird works perfectly well and all our e-mails are with easy to configure account name.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2024-01-09T08:27:15+00:00

    Try Mailbird as well. Guys are developing next major version (with MacOS support) - https://nextsupport.getmailbird.com/hc/en-us. It is in closed beta at the moment.

    Was this answer helpful?

    0 comments