MAC Outlook can't change display name imap in new version

Anonymous
2021-05-25T19:38:24+00:00

When I switch to the new version of Outlook on my Imac, my name from my imap account will be changed to my e-mail address.

How can i resolve this?

Thanks!

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2022-08-30T17:12:01+00:00

    I was also able to get around this by choosing the "Not IMAP?" link in the top right (even though it is definitely IMAP).

    From there I was able to bypass using the Microsoft Cloud option and just enter my IMAP server connection settings as I was before, and after that was done I was able to change my name to my actual name instead of just my email address or the label that Outlook had chosen for me to use. I appreciate your guidance as that put me in the right direction.

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  2. Anonymous
    2022-09-02T16:09:02+00:00

    This is unbelievable! I connected a gmail account as additional and somehow Outlook pulled my name written in Сyrillic. Like described in the topic, no editing available. I've changed the info in Gmail, removed and added the account back in Outlook - no effect. Then I used the workaround with avoiding synchronisation with MS Cloud. It did help: I could edit my name. But if I want to use the feature of synchronisation, then I delete and re-add the account. And somehow MS picks that Cyrillic name again and doesn't let to override it. No idea where is it store and where to edit it directly.
    Such a horrible bug that makes the product mostly unusable for me.

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  3. Anonymous
    2022-09-02T22:29:51+00:00

    The only answer is the Legacy until it's fixed. It is a better interface anyway in my opinion.

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  4. Anonymous
    2022-09-17T16:34:19+00:00

    I am having the same problem right now, cannot change my full name >.<

    It's 2022 and still not yet solve?

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  5. Anonymous
    2022-10-02T17:43:42+00:00

    When I switch to the new version of Outlook on my Imac, my name from my imap account will be changed to my e-mail address.

    How can i resolve this?

    Thanks!

    Have we gotten any resolution for this? This has been the issue from the moment I switched to the new version of Outlook, which looks very unprofessional for all my clients.

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