MAC Outlook can't change display name imap in new version

Anonymous
2021-05-25T19:38:24+00:00

When I switch to the new version of Outlook on my Imac, my name from my imap account will be changed to my e-mail address.

How can i resolve this?

Thanks!

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2023-03-17T15:05:07+00:00

    Unfortunately don't use them so can't advise here.

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  2. Anonymous
    2023-03-17T07:14:12+00:00

    Is it possible that this workaround disables Add-Ins in the new Outlook? Add-Ins worked fine when using Microsoft Sync but the field is greyed out when I don't use it...

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  3. Anonymous
    2023-03-16T11:50:45+00:00

    So far haven’t had issues, except for sometimes the sync is slow, i.e. web version of mailbox is updated but outlook is not, but it goes away. And I suspect it’s a problem with provider rather than Outlook.

    No lost emails so far.

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  4. Anonymous
    2023-03-08T08:53:57+00:00

    Hey! Thank you for the suggestion, it worked like a charm!

    Just wanted to ask if this might lead to some issues later on in the future: such as email not synchronising, emails missing when using different source to log-in, etc.?

    I would appreciate if you (or anyone else) had any insights on this. Thanks!

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  5. Anonymous
    2023-02-23T01:13:15+00:00

    The workaround has been listed by a few helpful replies. I am stubborn and prefer to wait till Microsoft fixes it and I just turn off the new version whenever I restart Outlook.

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    2 people found this answer helpful.
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