MAC Outlook can't change display name imap in new version

Anonymous
2021-05-25T19:38:24+00:00

When I switch to the new version of Outlook on my Imac, my name from my imap account will be changed to my e-mail address.

How can i resolve this?

Thanks!

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2021-05-26T06:40:47+00:00

    Hi Ant1189，

    Welcome posting in the forum.

    Given your situation, we suggest you can try to create a new profile in Outlook, test if same issue happens. For your reference:Manage profiles or identities in Outlook for Mac. Also, you can go to Outlook Web App.

    If issue persists, please kindly capture the screenshot of issue for further analysis.

    Regards,

    Grace

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