MAC Outlook can't change display name imap in new version

Anonymous
2021-05-25T19:38:24+00:00

When I switch to the new version of Outlook on my Imac, my name from my imap account will be changed to my e-mail address.

How can i resolve this?

Thanks!

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2021-06-30T21:44:41+00:00

    Same problem here.

    Please fix Outlook.

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  2. Anonymous
    2021-06-30T17:49:36+00:00

    Same issue. I decided to go to the old outlook until a solution is provided. Its not nice to go by your email rather than your name. I tried the "new profile"suggestion but it didn't work

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  3. Anonymous
    2021-06-03T17:32:52+00:00

    Outlook is honestly straight trash. We have the same issue and tons of other issues. Unbelievable that Microsoft could put out such a garbage product.

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  4. Anonymous
    2021-05-29T12:42:23+00:00

    I have the same issue. I have tried to change the profile, I have made another profile but the result is same. Also, when I switch to new outlook, not all my accounts are switching. For example if I add a new account when I am in new outlook, and when I switch back, the new account that I have already added is not visible on the old outlook.

    My main concern is Account full name (sender's name) cannot be edited in new outlook. But today I remark that this full name was changed as account description. This change was not made by me. Something is weird and frustrating. It is impossible to edit the account settings.

    Please Help

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  5. Anonymous
    2021-05-28T05:31:06+00:00

    Hi Ant1189,

    Have you got any updates?

    Regards,

    Grace

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