MAC Outlook can't change display name imap in new version

Was this new Outlook for Mac? I tried this and it did not work because the contact is not editable. I then tried making a 'correct' contact in the hope it would sync but it did not.

Unfortunately whilst this solution works for one of my non-Outlook/Gmail e-mail accounts, it does not work for for my Zoho e-mail account as when I do this fix, I can no longer send e-mails from that account. What happens is, I start drafting an e-mail and it is auto deleted by Outlook within a few seconds. I have tried really hard to fix this and unfortunately I now have to use Zoho direct at the same time as Outlook which has my other accounts which is very inconvenient.

I would really appreciate some pro advice from Microsoft or kind hearted individual on this one.

Thanks a lot!!!

hi- how to do this? please explain step by step ? thank you.

• Tools > Accounts
• Click on IMAP account, then click the minus sign at the bottom to remove it (if it's not there yet, skip this step)
• Click plus sign
• Enter email address for IMAP account (if it automatically configures and doesn't take you to the "Choose the provider for" screen, then enter a fake email address like ******@asdflkjlj.com, you can fix it later)
• On the "Choose the provider for" screen, turn off the Sync with Microsoft Cloud switch
• Click IMAP
• Enter the email address, password, and incoming and outgoing server address (and port numbers, if required)
• Under incoming server address, choose "Use SSL to connect"
• Under outgoing server address, choose "StartTLS"
• Click "Add Account"
• After the account is accepted, change the Full Name in the Accounts window

Hope this helps.

hi- how to do this? please explain step by step ? thank you.